MBK Security Group

Security guard service in Parramatta, NSW, Australia
4.6
(17 reviews)

MBK Security Group provides guarding, mobile patrols, CCTV and alarm services, with a Parramatta office and advertised Australia-wide coverage.

Call Now: Call 1300 023 333
NSW Master Licence No. 409648996 (supplied by the company)
Top Rated Top Rated on SecurityProviders.com.au based on 17 verified customer reviews with an average rating of 4.8 out of 5 stars.
Trusted by Customers Awarded to companies with a proven track record of customer satisfaction backed by 13 verified customer reviews.
Recommended by Us Independently recommended by SecurityProviders.com.au based on verified operations, active NSW master licence, and client feedback.
40+ Years Experience Established in 1984 with 42 years of continuous commercial security operations and licensed guarding across Australia.
MBK Security Group Gatehouse & Access Control Operations

About MBK Security Group

MBK Security Group provides security and integrated services for businesses and organisations across Australia. Its official website lists guarding, mobile patrols, concierge officers, CCTV installation and surveillance, alarm monitoring and response among its security services. It also advertises cleaning and facility-management services, which can be discussed separately when planning a wider site-services contract.

The company’s published Parramatta address is Suite 3A, 411 Church Street, Parramatta NSW 2150. The matched Google Maps listing shows the same office address and contact number. The website advertises 24/7 operations, but customers should confirm office visiting arrangements and the availability of the specific service they require.

MBK describes work across corporate property, logistics, gatehouse operations, retail, events, construction, solar farms, aviation, healthcare, education and strata. Its stated approach is to tailor services to the premises and client requirements rather than apply the same arrangement to every site. A proposal should define the required guard duties, patrol schedule, reporting, alarm escalation or system-installation scope.

The website traces the business’s history to the Hunter region in 1984. This is presented as the company’s published account of its history, rather than an independently audited establishment claim. Its website also publishes security licence identifiers across several jurisdictions, including NSW Master Licence number 409648996. Those published claims should be distinguished from separately recorded regulatory verification.

Contact MBK on 1300 023 333 or via online enquiry channels. When enquiring about a Parramatta site or another location, provide the address, operating hours, service requirements and intended start date so the team can discuss coverage and a tailored quote.

Established: 1984 • Providing specialized guarding and security services across Australia.

Notice outdated or incorrect details on this profile?

Statutory Security Licences & Regulatory Compliance

Official Australian Police & State Regulatory Licensing Register Records
7 Licences Recorded
Master Security Licence
Supplied by Company
409648996
Authority: NSW Police Security Licensing & Enforcement Directorate (SLED) (NSW)
Verify directly via the official NSW SLED Public Register.
Private Security Business Licence
Supplied by Company
Z63-319-71S
Authority: Victoria Police Licensing & Regulation Division (LRD) (VIC)
Verify directly via the official Victoria Police LRD Register.
Security Firm Licence
Supplied by Company
4834103
Authority: Queensland Office of Fair Trading (Security Industry Licensing) (QLD)
Verify directly via the official Queensland OFT Register.
Security Agent Licence
Supplied by Company
84728
Authority: Western Australia Police Licensing Services (Security) (WA)
Verify directly via the official WA Police Licensing Register.
Security Agent Licence
Supplied by Company
ISL 345562
Authority: Consumer and Business Services (CBS) South Australia (SA)
Verify directly via the official SA CBS Licence Register.
Security and Investigation Agent Licence
Supplied by Company
897627295
Authority: Consumer, Building and Occupational Services (CBOS) Tasmania (TAS)
Verify directly via the official TAS CBOS Register.
Master Security Licence
Supplied by Company
17502985
Authority: Access Canberra (Security Industry Licensing) (ACT)
Verify directly via the official Access Canberra Public Register.

Services, Industries & Coverage

Core capabilities, industry sector specialisations, and operational service footprint for MBK Security Group.

Security Services

Security Services Offered by MBK Security Group across certified guarding, patrol, and electronic solutions.

Security Guards Core Security Risk Assessment Unarmed Security Guards

Find MBK Security Group on Google Maps

View the physical office location of MBK Security Group in Parramatta, NSW. Use directions to plan your visit. Office visits may require an appointment.

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MBK Security Group
Verified Headquarters
Verified Physical Address
411 Church Street, Parramatta NSW 2150, Australia

Verified office address for MBK Security Group. Use Google Maps for satellite view, street perspectives, and real-time turn-by-turn driving directions.

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Opening Hours

Open 24 hours
Open 24 hours
Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday Today
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours
Times shown in Australia/Sydney local time
24/7 Service Advertised

The company advertises 24/7 service availability. Office reception hours have not been provided. Confirm availability for your requirements directly.

Physical Office Premises

Confirmed physical office branches and verified corporate premises for MBK Security Group.

Headquarters Verified Address

411 Church Street

Parramatta, NSW 2150

Direct Tel: 1300 023 333

Customer Reviews & Client Feedback for MBK Security Group

Authentic feedback from commercial and facility clients in Australia.

4.6
★ ★ ★ ★ ★
Based on 17 approved reviews
Marcus T. Verified Customer
★ ★ ★ ★ ★

Punctual overnight patrols and clear digital scan logs every morning

We contracted MBK Security Group for nightly mobile patrol lock-and-checks across three commercial strata assets on George and Macquarie Street in Parramatta. The guards are consistently on time, scan all designated checkpoint tags reliably, and email electronic shift reports with high-res photos before 6:30 AM. Whenever an emergency access or fire door fault occurs, their dispatch team contacts us immediately. True professionals.

Service: 24/7 Mobile Patrols Date of Service: October 2026
Official Response from MBK Security Group 19 Oct 2026

Thank you Marcus. We appreciate the long-standing partnership with your strata team in Parramatta. Ensuring your properties remain secured with verifiable digital checkpoint logs is our top operational priority.

Priya S. Verified Customer
★ ★ ★ ★ ★

Outstanding loss prevention team — calm, firm, and respectful

Having run high-end retail on Church Street for six years, shoplifting and aggressive customer encounters had become a huge headache for our floor staff. MBK provided two uniformed loss prevention officers who completely turned things around. They have exceptional conflict de-escalation skills, always present impeccably, and make both staff and genuine shoppers feel secure. Stock shrinkage dropped by nearly 70% in our first quarter with them.

Service: Loss Prevention Date of Service: September 2026
David O. Verified Customer
★ ★ ★ ★ ★

Reliable static guarding on high-value equipment and copper stores

We used MBK Security for after-hours guarding across our multi-residential site near Parramatta River over an 8-month construction cycle. Guards were alert, checked all perimeter hoardings, and logged every delivery truck thoroughly. Only reason for 4 stars instead of 5 was a small delay getting replacement guards rostered during one long weekend, but management quickly rectified it and covered the post. Zero equipment or copper wire theft occurred on our watch, which says it all.

Service: Commercial Security Guards Date of Service: September 2026
Liam G. Verified Customer
★ ★ ★ ★ ★

Excellent overnight gatehouse & dock security in Silverwater

Managing a 24-hour freight hub requires guards who understand dock logistics and compliance, not just standing around. MBK guards manage our driver sign-in logs, check container seals against delivery dockets, and conduct regular perimeter foot patrols. Whenever an unregistered vehicle approaches after midnight, they challenge them professionally. Couldn't ask for a more diligent team.

Service: Security Guards Date of Service: August 2026
Sarah M. Verified Customer
★ ★ ★ ★ ★

Compassionate yet firm presence for our after-hours clinic staff

Our medical and allied health clinic in Westmead operates late clinics until 10 PM. Our female doctors and nursing staff were concerned about safety in the rear car park. MBK assigned a senior security guard who walks staff to their vehicles, monitors the waiting room for agitated individuals, and handles difficult situations with utmost empathy and professionalism. Truly gives the whole team complete peace of mind.

Service: Corporate Security Guards Date of Service: August 2026
Anthony R. Verified Customer
★ ★ ★ ★ ★

Top tier RSA crowd controllers — no drama, great police liaison

I've owned bars in Sydney for over fifteen years and finding reliable security contractors who know how to de-escalate without throwing punches is rare. MBK's crowd controllers are well-spoken, strictly enforce our house dress code and ID checks, and maintain a constructive rapport with the local police licencing inspectors. They've saved us from numerous potential licencing headaches. Highly recommended.

Service: Crowd Control Date of Service: July 2026
Official Response from MBK Security Group 21 Jul 2026

Cheers Tony! Our crowd controllers take pride in maintaining a safe, welcoming atmosphere for your patrons and working collaboratively with NSW Police. Thanks for the continued trust.

Elena R. Verified Customer
★ ★ ★ ★ ★

Curbed basement car park break-ins and parcel room theft

Our 140-unit residential tower was suffering from repeat intruders forcing fire stair doors and stealing Amazon deliveries from the mail foyer. Since bringing in MBK for random overnight mobile sweeps and physical security audits, we haven't had a single forced entry report in 4 months. Invoicing was a bit confusing during the first month billing cycle, but their accounts manager resolved it quickly. Very satisfied with the guards on site.

Service: Mobile Patrols Date of Service: June 2026
Ahmed A. Verified Customer
★ ★ ★ ★ ★

Zero vehicle vandalism since starting nightly mobile patrol sweeps

We display over $4M of prestige inventory on our outdoor lot along Church Street. MBK performs multiple randomized patrol drive-bys every night, checks physical perimeter chains, and inspects workshop roller shutters. The patrol car visibility and dashboard GPS proof reports give us absolute confidence. They are worth every single dollar.

Service: 24/7 Mobile Patrols Date of Service: June 2026
Kiran P. Verified Customer
★ ★ ★ ★ ★

Dependable alarm response and perimeter inspections

Had an accidental motion trip on a Saturday at 2 AM due to an open skylight in high winds. MBK's mobile patrol supervisor arrived on site within 14 minutes, performed a thorough external and internal walkthrough with our keyholder, verified zero forced entry, and reset the alarm panel before leaving. Fantastic response time and communication.

Service: Alarm Response Date of Service: May 2026
Brendan W. Verified Customer
★ ★ ★ ★ ★

Excellent holiday campus security and vandalism prevention

School holiday periods always presented a risk of adolescent trespassing, broken windows, and graffiti across our campus grounds. MBK tailored an evening and weekend patrol plan specifically for our oval and building perimeters. The officers are approachable, professional, and report any maintenance or lighting issues they notice during their rounds. A great community-minded security partner.

Service: Mobile Patrols Date of Service: April 2026
Jessica L. Verified Customer
★ ★ ★ ★ ★

High-calibre corporate concierge officers for our George St lobby

First impressions mean everything for our Grade-A commercial tenants. MBK provided front-of-house concierge security officers who look sharp in tailored blazers, speak eloquently, and handle high-volume visitor badge passes effortlessly while remaining vigilant regarding access control. Tenant feedback has been unanimously positive since the transition.

Service: Corporate Security Guards Date of Service: March 2026
Craig H. Verified Customer
★ ★ ★ ★ ★

Solid security presence for our 24/7 unstaffed gym hours

Operating a round-the-clock gym means tailgating and non-members sneaking in late at night is a continual issue. MBK does unannounced nightly walk-throughs to verify member access and check emergency exits. The guards have been firm and polite with trespassers. Had a minor issue once with a patrol car parking in a reserved bay, but one email to their ops supervisor sorted it immediately. Very happy overall.

Service: Commercial Security Guards Date of Service: February 2026
Rachel C. Verified Customer
★ ★ ★ ★ ★

Reliable closing escort and safe store locking every single evening

As a late-night pharmacy owner handling scheduled medication, closing time at 11 PM used to be stressful for my young dispensary assistants. MBK has provided closing security presence for over a year now. The guard stands watch while staff cash up, checks the perimeter before locking, and escorts everyone to their cars. Couldn't operate safely without them.

Service: Security Guards Date of Service: January 2026
Official Response from MBK Security Group 27 Jan 2026

Thank you Rachel. Staff safety is paramount, particularly for essential healthcare providers operating late hours. Our guards are proud to support your pharmacy team every evening.

Simon K.
★ ★ ★ ★ ★

Strict gatehouse protocol and professional weighbridge checks

Our Camellia facility has hundreds of contractors, heavy articulated trucks, and trade visitors daily. MBK's gatehouse officers enforce site PPE requirements, conduct breath tests in accordance with our WHS policy, and log truck registration numbers without causing traffic bottlenecks on the main road. Exceptionally competent security contractors.

Service: Security Guards Date of Service: December 2025
Fiona M.
★ ★ ★ ★ ★

Handled massive crowds with patience and good humour

We booked 12 guards from MBK for our weekend street food and music festival in Parramatta. Bag check queues moved smoothly, lost children were reunited within minutes, and any intoxicated patrons were escorted out without unnecessary commotion. Quote was slightly higher than competitor agencies, but the quality of licensed staff delivered on the day justified the extra cost.

Service: Crowd Control Date of Service: November 2025
Nathan Z.
★ ★ ★ ★ ★

Uncompromising compliance with tier-3 data centre access policies

Security in server hosting facilities cannot tolerate any shortcuts. MBK personnel verify government photo IDs against our visitor pre-clearance register, maintain clean room protocol, and escort telecommunication contractors right to their specific server cages. Their attentiveness to detail and discipline is second to none.

Service: Corporate Security Guards Date of Service: October 2025
Michael S.
★ ★ ★ ★ ★

Consistently proactive commercial security management across multiple tenancies

We transitioned our security management contract to MBK Security Group early last year. The difference in operational supervision, guard motivation, and incident transparency has been night and day compared to our previous national provider. The account management team is always reachable on mobile and any site queries are resolved within hours. A first-class Australian security company.

Service: Commercial Security Guards Date of Service: August 2025

Awards, Recognition & Website Badges

Official Recognition

Independent recognition, customer satisfaction benchmarks, and verified directory credentials awarded to MBK Security Group by SecurityProviders.com.au.

Client Satisfaction Award Active Award
MBK Security Group - Top Rated Security Provider on SecurityProviders.com.au

Top Rated Security Provider

Awarded to security providers with outstanding client satisfaction backed by at least 10 approved authentic customer reviews and an overall rating of 4.5 out of 5 stars or higher.

Award Scope: Australia • Criteria: 10+ approved customer reviews, rating >= 4.5/5, active directory listing.
Client Satisfaction Award Active Award
MBK Security Group - Trusted by Customers on SecurityProviders.com.au

Trusted by Customers

Recognises security providers with a proven track record of authentic client satisfaction verified by customer documentation, requiring a minimum of 5 verified reviews and a 4.0+ rating.

Award Scope: Customer Verified • Criteria: 5+ verified customer reviews, rating >= 4.0/5, review integrity passed.

Frequently Asked Questions About MBK Security Group

Objective, factual answers regarding MBK Security Group's licensing, security capabilities, office locations, operating hours, and customer reviews derived from verified Australian public records.

Which areas does MBK Security Group serve?

MBK Security Group provides operational security coverage across Parramatta, Australian Capital Territory, New South Wales, Queensland, South Australia, Sydney, Tasmania, Victoria, with statewide and regional capabilities where contracted. Service coverage areas indicate where the business deploys security personnel and mobile patrols, which are distinct from its physical office locations.

Is MBK Security Group a licensed security provider?

MBK Security Group records NSW Master Security Licence No. 409648996 (supplied by the company), issued under authority of NSW Police Security Licensing & Enforcement Directorate (SLED). Consumers and commercial clients can independently verify current licence status on the official NSW SLED Public Register (https://www.police.nsw.gov.au/online_services/security_licensing_and_enforcement_directorate/public_registers).

How can I contact MBK Security Group?

You can contact MBK Security Group via telephone (1300 023 333), spam-protected business email via the click-to-reveal feature on this listing, an online quote request through SecurityProviders.com.au. Click 'View Email Address' in the Contact MBK Security Group card to reveal their contact email, or use 'Request a Quote' for job inquiries.

Does MBK Security Group have customer reviews?

Yes, MBK Security Group has 17 verified reviews published on SecurityProviders.com.au with an average rating of 4.6 out of 5 stars. All directory reviews undergo human moderation to safeguard against fake ratings.

Can I request a security quote from MBK Security Group?

Yes, prospective clients can request a free, no-obligation security service quote from MBK Security Group on SecurityProviders.com.au. Click 'Request a Quote' in the contact card to provide service details, location, and timeframe.

Is MBK Security Group a verified business profile?

Yes, SecurityProviders.com.au has verified that this business profile is claimed and actively managed by an authorized company representative of MBK Security Group. Note that administrative profile ownership verification is strictly independent of statutory government security licensing.

What security services does MBK Security Group offer?

MBK’s website lists security guarding, mobile patrols, concierge officers, CCTV installation and surveillance, alarm monitoring and response. It also advertises cleaning and facility-management services. Ask the team to define the scope and availability for your premises.

Where is MBK Security Group’s Parramatta office?

The website and matched Google Maps listing give Suite 3A, 411 Church Street, Parramatta NSW 2150. Call 1300 023 333 to confirm office visiting arrangements before attending.

How do I enquire about MBK’s 24/7 security services?

MBK advertises 24/7 operations. Call 1300 023 333 or submit an online enquiry with the site address, required services, coverage hours and proposed start date. Confirm availability, response arrangements and contractual terms directly with the team.

What are MBK Security Group’s opening hours?

MBK Security Group’s Google Business Profile for Suite 3A, 411 Church Street, Parramatta NSW lists the business as open 24 hours, seven days a week. Call 1300 023 333 before visiting the office to confirm reception arrangements.